How do I take opening hours into account when planning a route?

In order to take opening hours into account, you have the following options.

1. Enter opening hours into the stop-off point list and plan the route

Entered opening hours at stop-off points will be included during route calculation.

 

  • Enter the stop-off points on your route.

  • If you want to enter an opening time or a stay time at a stop-off point, double click the stop-off point and enter the required data under Times (see Entering times )

  • Enter your desired departure time.

  • Ensure that the Time slot button is enabled in the Routing options area.

    Note: The button is disabled if it is greyed out.

  • Select the desired optimisation setting using the small arrow on the Optimisation button (see Customising sequence optimisation settings).

    Note: Sequence optimisation based on road kilometres is only possible if the stop-off point list is shorter than 50 stop-off points and if no pickup and delivery has been specified for the stop-off points.

  • Start optimising and calculating the route by clicking Optimisation.

2. Store customer opening hours in the database and plan the route

If you manage your customer data in the data manager, you can define the individual opening hours for each customer. When transferring customers into the stop-off point list, the opening hours will also be transferred so that you can calculate a route on the basis of the specified hours.

 

  • Create a database in the Data Manager use case (see Create database).

    Notes: For TLNplanner internet the opening hours to be identified, the opening hours must be assigned to the field type Start of time slot and End of time slot. If you have already created a customer table without opening hours, you can add the required fields (see Changing the data structure).

  • Change to the Route Planning use case.

  • Click on and select the database of your customers from the list.

  • Enter e.g. the required customer number in the Search term field.

    Note: You can search for values if the corresponding field has been labelled as a search field (see  Enable browsing according to field contents).

  • Select the desired database from the search results list.

The data record with the stored opening hours is added to the list of stop-off points.